Our Service-IT Infrastructure

Desktop Field support

The Desktop Support will be responsible for performing various managed client services which includes  Installs, configures, maintains and supports desktop computers, printers and peripheral devices running on an Ethernet network in an Active Directory domain environment.


Performs routine installations of software applications, software updates and security patches on end-user computers.

Clearly defined ownership and responsibilities through our Global IT engagement model

A focused communication between the client and end user by implementing escalation processes and procedures

 A centralised Service Desk designed to deal with all issues 24/7

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